Payment

• Prepayment is required to secure your reservation. We will contact you 3 weeks prior to your arrival to provide bank transfer instructions.
• Onsite payment for last minute bookers is possible
• Credit / debit cards are not accepted
• We provide a Payment Confirmation on demand
• We provide an Invoice on demand.

Check-in & Check-out

• Prepaying guests: check-in after 15:00 until unlimited
• Cash-paying guests: check-in 15:00-20:00 free-of-charge,
• Cash-paying guests: check-in 20:00-22:00 at extra fee of 50PLN
• Cash-paying guests: check-in 22:00-00:00 at extra fee of 100PLN
• Check-out until 11:00
• Check-in before 15:00 upon availability
• Check-out after 11:00 upon availability

Cancellation

• If cancelled or modified up to 14 days before date of arrival, no fee will be charged.
• If cancelled or modified later or in case of no-show, 30% of the total price of the reservation will be charged.

House Rules

• No Smoking inside the building please. Any evidence of smoking indoors will incur 200PLN penalty.
• No pets allowed unless agreed otherwise.
• Children under age 2 stay for free (please inform) using existing beds.
• Baby bed and baby seat available at extra fee of 50PLN per stay (reservation needed)
• No capacity of extra beds in the rooms
• Please respect the quiet hours from 22:00 – 6:00
• Visitor hour is between 7:00 and 22:00. If a guest stays after 22:00, they are considered an overnight guest. Please, pay the extra guest fee of 20PLN-50PLN, depending on the Apartment type.

DISCLAIMER:

CITYSTAY and the Apartment Owners will not in any way be responsible for any loss or damage to the Guest’s belongings, including theft.

CITYSTAY and the Apartment Owners are not responsible for any accidents, injuries or illness that occur to the Guest while being on the premises or using its facilities.